Renwear

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Privacy Policy

 

This Privacy policy for Renwear LTD (Company; ‘we’, ‘us’, or ‘our’,), describe how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you:

  • Visit our website at https://www.renwear.co.uk/
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you don’t agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@renwear.co.uk

Summary of Key Points

This summary provides Key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process?

Depending on how you engage with Renwear LTD and the Services, the decisions you make, and the products and features you use, we may process personal information about you when you access, use the, or navigate our Services.

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We use your information to communicate with you, deliver, improve, and manage our Services, as well as for fraud protection, security, and legal compliance. With your permission, we may use your information for other purposes. We only process your information when we have a good reason to do so under the law.

In what situation and with which parties do we share personal information?

We may share information in specific situations and with specific third parties. How do we keep your information safe? To protect your personal information, we have organisational, technical, and procedural processes and procedures in place. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties won’t be able to bypass our security and improperly collect, access, steal, or modify your information because no electronic transmission over the internet or information storage technology can be guaranteed to be 100%
secure.

What are your rights?

Depending on where you are based legally, the privacy law that is in effect may indicate that you have specific rights with regard to your personal data.

How do you exercise your rights?

Contacting us is the simplest way to exercise your rights. Any request will be taken into account, and we’ll follow any applicable data protection rules in doing so.

Table of Contents

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on to process your personal information?
  4. When and with whom do we share your personal information?
  5. How long do we keep your information?
  6. How do we keep your information?
  7. Do we collect information from minors
  8. What are your privacy rights
  9. Controls for DO-NOT-TRACK FEATURES
  10. Do we make updates to this notice?
  11. How can you contact us about this notice?
  12. How can you review, update, or delete the data we collect from you?

 

1.What information do we collect? 

Personal information you disclose to us
We collect personal information that you provide to us.

When you express interest in learning more about us or our products and services, when you engage in activities on the services, or if you contact us in any other way, we gather personal information that you voluntarily supply to us.

Personal Information Provided by You.
Your interactions with us and the Services, your decisions, and the products and features you use all have an impact on the personal information we collect. The following is a list of the types of personal data we might gather:

  • Names
  • Phone Numbers
  • Email Addresses

Sensitive Information. We do not process sensitive information.

All of the personal information you give us must be true, complete, and accurate, and you must let us know if any of it changes.

2.How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. 

Depending on how you use our Services, we may process your information for a variety of purposes, including:

  • To provide services to the user and to facilitate those services. In order to give you the service you’ve asked for, we might process your information.
  • To respond to user inquiries. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
  1. What Legal bases do we rely on to process your information?

We only use your personal information when we believe it is necessary and when there is a good reason (i.e., legal basis) to do so under the applicable law, such as when you give us permission, when we need to comply with the law, when we need to provide you with services, when we need to enter into a contract with you or fulfil one we already have, when we need to protect your rights, or when we need to pursue our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require to us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information. 

    • Consent. We may process your information if you have given us permission (i.e consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
    • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you. 
  •  Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. 

4.When and with whom do we share your personal information?

We may share information in specific situations described in this section and/or with the following third parties. 

We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5.How long do we keep your information?

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. 

We will only keep your personal information for as a long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

6.How do we keep your information safe?

We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment. 

  1. Do we collect information from minors?

We do not knowingly collect data from or Market to Children under 18 years of age. 

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, if we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data, we may have collected from children under age 18, please contact us at info@renwear.co.uk

8.What are your privacy rights 

In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the rights to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section ‘How can you contact us about this notice?’

We will consider and act upon any request in accordance with applicable data protection laws. 

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the to complain to your local data protection supervisory authority. You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html.

Withdrawing your consent: if we relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘How can you contact us about this notice? Below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you have questions or comments about your privacy rights, you may email us at info@renwear.co.uk

  1. Controls for DO-NOT-TRACK features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicated your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 

10.Do we make updates to this notice?

Yes, we will update this notice as necessary to stay complaint with relevant laws. 

We may update this privacy notice from time to time. The updated version will be indicated by an updated ‘Revised’ date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 

11.How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at info@renwear.co.uk or by post to:

Renwear LTD

36-38 Waterloo Road
London NW2 7UH
United Kingdom

12.How can you review, update, or delete the data we collect from you?

You have the right to request access to the personal information we collect from you, change the information, or delete it. To request to review, update, or delete your personal information, please contact us.

This privacy policy was created 28/10/2022